Privacy notice

CabMe ([company number], [registered address]) runs this booking service. Contact: cabme.co.uk@gmail.com. We are registered with the Information Commissioner’s Office: [ICO registration number].

• Booking details – pickup and drop-off addresses, time, passengers, and flight details for airport trips. To arrange your taxi.
• Name and mobile number – so the driver can find you and we can text booking updates.
• Email (optional) – for receipts.
• Location – only if you tap “Use my location”, to set your pickup point.
• Messages you send us – to answer them.
• Payment – handled by our payment provider; we never see your full card number.
• Technical data – IP address, to protect the service from fake bookings and spam.

Our lawful basis is to perform our contract with you (your booking), and our legitimate interest in answering messages and preventing fraud.

The licensed driver doing your journey; our hosting provider ([hosting provider, data centre location]); Google (address search and journey distance); our SMS and payment providers when those are used. If we use an AI service to help sort and summarise contact messages, it is only used to help our staff reply and not to make decisions about you. If the council licensing team or police lawfully request information, we may share it with them.

[Data centre location]. [If outside the UK/EEA: describe the safeguards used, e.g. the ICO International Data Transfer Agreement.]

Booking records: [e.g. 6 years, for accounting and complaints]. Contact messages: [e.g. 2 years]. “Notify me” sign-ups: until launch or until you ask us to delete them.

You can ask to see, correct or delete your data, or object to how we use it, by emailing cabme.co.uk@gmail.com. You can also complain to the ICO at ico.org.uk.