Driver terms

DRAFT – to be reviewed before launch. Items in [brackets] must be completed.

1. Who can drive with CabMe

  • You hold a current hackney carriage driver licence from a council CabMe works with.
  • Your vehicle holds a current hackney carriage vehicle licence (plate), has passed its council inspection, and has public hire insurance.
  • You keep these documents up to date in the CabMe driver app. If anything expires or is suspended, you can’t take CabMe jobs until it’s sorted.

2. Fares

  • Local journeys are charged on your taxi meter at the council’s fares. You enter the meter fare in the app when the journey ends.
  • Airport and out-of-borough journeys have a fixed price agreed with the passenger when they book. Please charge that price.
  • You keep your full fare. [CabMe fee: per completed job, capped each week – founding drivers free for [X] months.]

3. Accepting jobs

  • Only accept jobs you can do. If you accept a pre-booked job and can’t make it, tell us in the app as early as possible.
  • Ask the passenger for their 4-digit pickup code before you start the journey.
  • Wait at least [10] minutes at the pickup before marking a no-show.

4. Your information

We keep copies of your licences and documents to check you can work, and show passengers your first name, badge number and vehicle. Your location is only collected while you are online in the app. See our privacy notice.

5. Ending

You can stop using CabMe at any time. We may pause or end your access if your licence or documents lapse, or for safety reasons.

Last updated 8 November 2026